Understand the concern
Confirm who the concern is about, check whether it is urgent and identify any important information that is missing.
People stay in control Clear guidance when it matters
Every concern met with a confident and caring response.
Smaturity helps care-home teams understand a concern, involve the right person and take timely action—while every important decision remains with people.
- 01 Focused on the person
- 02 Right person involved
- 03 Clear record kept
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Designed for safe, responsible care
- A person confirms the action
- Emergencies come first
- Only necessary information is used
- Teams can always work without it
How Smaturity helps
From concern to clear action.
Smaturity brings together the relevant care information and your home's agreed guidance. It helps the right person decide what to do next, then keeps a clear record of what happened.
Help the right person act
Show the agreed next steps in plain language, including who should act and when it should be done.
Keep a clear record
Record the concern, guidance, decision, action and outcome so the team can learn and managers can review it.
Concern receivedWelfare check
SmaturityClear next stepA person confirms the action
Named ownerAction acknowledged
ReviewClear record complete
Built around care teams
Useful for everyone involved in care.
See what to check, what to do next and when to ask for help.
See who is responsible, what has been done and where support is needed.
Review a clear record of events without having to piece the story together later.
Safety and control
Helpful technology. People stay in control.
Smaturity can suggest and record. Trained and authorised people always decide and act.
Confirm, change, reject or ask for help.
For every important suggestion, Smaturity records who made the decision, what they changed and why.
If something is unclear, Smaturity stops.
If information is missing, out of date or does not agree, Smaturity asks the team to check rather than guessing.
Your existing care records remain the main record.
Smaturity does not replace care plans, tasks, handovers or incident records. It helps connect the information needed for a timely response.
Start small and learn safely
Try it carefully.
Check the results.
Learn together.
We propose a carefully managed 12-week trial in one UK care home, with one frontline role and three situations agreed by the care provider.
Talk to us about a pilotInitial situations
- 01Welfare or unusual inactivity
- 02Suspected physical deterioration
- 03Potential safeguarding concern
Before the trial starts, the care provider must agree the setup, complete privacy and safety checks, train staff and give formal approval.
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